Christmas Shipping & Returns
CHRISTMAS RETURNS POLICY:
Valid for orders placed between 14th November 2024 and 25th December 2024:
• For refunds, please request a return by 8th January 2025.
• For exchanges, please request a return by 24th January 2025.
As our team works through their emails post-Christmas, we kindly ask that you refrain from sending multiple inquiries. If you contact us within the specified timeframes, that is fine—please note our response time may vary. Rest assured, we are working through all requests and will get back to you as soon as possible. Thank you for your patience!
Valid for orders placed between 14th November 2024 and 25th December 2024:
• For refunds, please request a return by 8th January 2025.
• For exchanges, please request a return by 24th January 2025.
As our team works through their emails post-Christmas, we kindly ask that you refrain from sending multiple inquiries. If you contact us within the specified timeframes, that is fine—please note our response time may vary. Rest assured, we are working through all requests and will get back to you as soon as possible. Thank you for your patience!
PRE-CHRISTMAS SHIPPING DATES:
For UK orders: Please place your order before 2pm on Friday 20th December to allow time for delivery pre-Christmas.
For International orders: Please place your order before 2pm on Friday 13th December to allow time for delivery pre-Christmas.
PRE-NYE SHIPPING DATES:
For UK orders: Please place your order before 10am on Friday 27th December to allow time for delivery before the 31st.
For International orders: Please allow 2 weeks for your order to arrive due to shipping suspensions over the Christmas period.